Warranty Information
When you have a product that you fully believe in, it makes sense to back it up. SuperCharge were the first to introduce the 36-month warranty on our Gold Maintenance Free batteries – setting a new benchmark for the industry. Even In our other battery ranges, the quality and care that has gone into producing them means that you are covered for an industry-leading ‘peace of mind’ warranty period. Now with our Gladiator Maintenance Free Battery we introduce a 60 Month Warranty which reflects not only our commitment to Australian Motorists but our continuing drive to innovate our product and set industry wide high level benchmark.
At SuperCharge we offer reasonable warranties for a variety of our quality batteries, giving you peace of mind.
Please note:
- Warranty is conditional within manufacturers’ guidelines and specifications
- Warranty is cancelled if battery packs are opened and original seals are broken
- Warranty is cancelled if batteries are directly connected to moisture
- SuperCharge Gladiator Sealed MF - Up to 60 months
- SuperCharge Gold Plus Sealed MF – Up to 50 months
- SuperCharge Silver Plus Sealed MF – Up to 40 months
- SuperCharge Classic – Up to 30 months
- SuperCharge Stop Start - Up to 36 Months
- SuperCharge Hybrid Auxiliary - Up to 36 Months
- SuperCharge Truck Master Accessible – Up to 24 months
- SeaMaster Gold Sealed MF – Up to 24 months
- SeaMaster Accessible – Up to 18 months
- AMP-TECH Deep Cycle Lithium – Up to 60 months
- AMP-TECH Plus Deep Cycle AGM – Up to 24 months
- AMP-TECH Deep Cycle VRLA – Up to 12 months
- Allrounder Dual Purpose – Up to 24 months
- Taxi/Rideshare Use – Up to 24 months
- All Batteries for Commercial Use – up to 24 months
In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
If SuperCharge (itself or through a reseller) finds on examination that the battery is defective due to faulty manufacturing and is within the specified warranty period, then the battery will be replaced with an equivalent battery free of charge. The warranty period is not renewed or extended as a result of this replacement subject to your rights under the Australian Consumer Law.
BATTERY WARRANTY CHECK PROCEDURE
Battery Faulty!
PROOF OF PURCHASE MUST BE PRODUCED
CHECK DATE AND APPLICATION IF PRIVATE OR COMMERCIAL USE
CHECK THE BATTERY FOR OBVIOUS DAMAGE
CONDUCT PERFORMANCE TEST
RECHARGING OF THE BATTERY MAYBE REQUIRED TO CONFIRM TESTS
Warranty will be voided if:
- Wrong vehicle application.
- Beyond warranty period.
- Signs of mishandling
- Damaged cover, casing, terminal posts, or plugs.
- Occurence of leaks brought about by damaged cover or casing
- Tampered codes and labels
- Signs of overcharging (bulging) and undercharging (sulphation)
Reminders
- DISCHARGED / FLAT battery is not a "warranty".
- Warranty only covers "MANUFACTURING DEFECTS".
- Battery may need to be returned to the manufacturer for testing if required.
- If a load tester is available it is recommended to use it to confirm the results.
- Make sure to key in the correct CCA or AH, whichever is applicable on the testers.
- Normal wear and tear which may mean not meeting the CCA or AH claim, is not a warranty.
- Warranty period is not renewed or extended should a battery replacement be approved
Choosing the right battery for your vehicle is essential to ensuring optimal performance and longevity. When browsing our automotive batteries, use this useful guide to help you understand what to look for. You can also use the SuperCharge battery finder to assist you.
Once you purchase your SuperCharge battery, head to our battery registration page to unlock your extended battery warranty.
Once you’ve selected the perfect battery for your vehicle from Supercharge’s extensive range, our “Find a Dealer” map makes finding your nearest reseller quick and easy.
Supercharge Batteries
Reliability is paramount when it comes to powering your vehicle. That’s why countless drivers across Australia trust Supercharge batteries to deliver exceptional performance every time.